Grievance Officer & Data Rights

Name: Appointed Grievance Officer
Designation: Director and Grievance Officer
Email: support@chardhamtaxibooking.com
Company: Badri Kedar Travels Private Limited, MV Square, Second Floor, 6 No. Puliya, Nehrugram, Dehradun, Uttarakhand 248001

Write to The Appointed Grievance Officer & Data Protection Lead about your personal information, a quote or booking from Char Dham Taxi Booking, a cancellation or a refund. We acknowledge within 48 hours and resolve within one month (30 days).

• To let you review the personal information you have given us
• To correct or update information that is inaccurate or incomplete
• To delete information we no longer need, or that you no longer want us to keep
• To record your withdrawal of consent (for cookies you can also use Cookie settings at the bottom of any page)
• To look into a complaint about how we handled your information, a booking or a refund

Email support@chardhamtaxibooking.com with the subject "Data request", say what you want, and include the name and phone number you used on the quote form so we can find your record. To protect you, we confirm it is you using those details. We never ask for Aadhaar or PAN to do this.

• We acknowledge your request within 48 hours.
• We resolve your grievance within one month (30 days) of receiving it.
• If we cannot do what you ask, for example because a law requires us to keep a record, we explain why.
• If you are not satisfied, you may approach the National Consumer Helpline (1915) or a consumer commission.

See also our Privacy Policy.